Program Manager
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Description
Are you ready to unlock your true potential?
Who are we? #Tranzformd
Tranzformd is a management consulting and program delivery company that leverages our extensive network of highly motivated, skilled and experienced professionals to deliver optimal results for enterprise business.
With our bespoke, human-centric engagement style, Tranzformd partner with ambitious organisations to achieve transformational goals.
We are passionate about transforming the consultants of today, into the consultants of the future. We empower our people to do their best work, providing exceptional training, development and mentoring programs and together, we produce world-class outputs.
As a consultancy, we work on diverse projects that offer continuous learning, dynamic client interaction, and the opportunity to impact businesses of all sizes and sectors.
Tranzformd Consulting is seeking an experienced Program Manager to lead a major customer data transformation program with one of our key clients. The focus of this role is to shape, define, and drive a complex, multi-year initiative aimed at consolidating customer data into a unified view to support future commercial decision making across it's products. Initially 6-12 month FTC.
This role requires someone who can work across a broad and senior stakeholder group, gather and interpret large volumes of information, shape a clear program of work, and then lead its delivery.
The opportunity #yourrole
By joining Tranzformd, you will be working with ASX listed companies on transformation strategies, initiatives and programs of work. This might include but is not limited to the following:
Key Responsibilities:
- Lead the development and delivery planning for a large-scale customer data transformation program.
- Engage with business, commercial, data, and technology teams to understand existing challenges and future-state goals.
- Define program scope, strategic outcomes, roadmap, and governance approach.
- Drive the consolidation of customer data into a Single Customer View to enable improved decision-making making.
- Manage program execution, ensuring alignment to objectives and delivery of tangible business value.
- Facilitate strong stakeholder relationships and support clear decision-making across functions.
- Oversee program financials, risks, dependencies, and status reporting.
- Ensure that program outcomes avoid common pitfalls seen in large CRM and data projects where investment fails to translate into actual business benefit.
Required Skills & Experience:
- Background customer data platforms, Customer 360, Single Customer View, or similar transformation work.
- Experience shaping and delivering large-scale data or transformation programs.
- Exposure to commercial teams, data models, and customer data environments in insurance.
- Ability to take ambiguity and complexity and convert it into a structured delivery roadmap.
- Business architecture experience beneficial but not mandatory.
- Previous experience with one of the large enterprise financial services firms is highly regarded.
Candidate Profile
- Strong strategic thinking paired with practical delivery execution.
- Confident operating across senior stakeholders and technical teams.
- Able to create clarity and structure where none currently exists.
- Must be a program shaper and driver, not an order-taker.
Who are you joining? The #Tranzformd community
#Tranzformdawards2024
- 6th in the Deloitte Tech Fast 50
- 28th in the The Australian Financial Review hashtag#AFR Top 100 Fast starters
Our vision:
To bring the best, most experienced talent on the market and pair it with a relentless commitment to excellence, quality, and risk management. The goal is to consistently achieve exceptional outcomes that exceed expectations.
- Varied and Impactful Projects: At #Tranzformd you'll have the opportunity to work on diverse, high-impact projects across multiple industries.
- Accelerated Professional Development: We're committed to helping you advance your career. You'll have access to ongoing training, mentorship from our team of experts and community.
- Collaborative & Supportive Environment: You'll be part of a team that values collaboration and knowledge-sharing. We believe in learning together, solving problems, and supporting each other to deliver the best results for our clients.
- Work-Life Balance & Flexibility: We understand the importance of work-life balance. With flexible work options, you can design a schedule that works for you while delivering top-tier results for our clients.
- Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits, and a rewarding career path with opportunities for career advancement.
If you're ready to make a difference in the world transformation and work on exciting, diverse projects, join us at #Tranzformd, a consultancy that values innovation, growth, and teamwork.