Marketing & Communications Manager
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Description
We are seeking an experienced Marketing & Communications Manager with a passion for driving strategic transformation!
As the Marketing & Communications Manager, you will be responsible for designing, developing, executing, and reporting on impactful marketing strategies and campaigns that aim to transform the customer base and drive growth through a holistic base management approach.
This role is a great opportunity to showcase your campaign management expertise, as well as your ability to collaborate with both internal teams and external vendors. If you thrive in fast-paced environments, enjoy working with complex data, and are adept at leading multi-channel initiatives, this could be the perfect role for you!
Location: Macquarie Park
12-month contract
Key Responsibilities:
- Design, develop, and execute end-to-end marketing campaigns to drive customer base transformation across Mobile, Home, and Content sectors.
- Manage complex data sets to build effective marketing strategies and communications, with a focus on campaign success and continuous improvement.
- Lead customer programs and initiatives across various channels (retail, customer support, online, and business partner channels). Ensure frontline teams are aligned with current market offers and upcoming customer propositions.
- Work closely with campaign delivery analysts, internal stakeholders, and external vendors to ensure seamless execution of marketing campaigns.
- Bring a strategic marketing lens to base transformation initiatives while adapting to business planning cycles within a matrix organization.
Experience:
- Strong background in campaign management and stakeholder management (both internal and external).
- Experience in designing and executing large-scale marketing campaigns within tight timeframes and budgets.
- Proficient in working with complex data and comfortable collaborating with data teams.
- Previous experience in a matrix organization with an ability to manage multiple priorities.
- A passion for continually improving campaign effectiveness and driving results.
If you're ready to make a significant impact and have the required experience, we'd love to hear from you!