Site Services Officer - HealthTech
Contract Type
Permanent
Location
Victoria, Melbourne
Industry
IT
Specialisation
PMO/Project Support
Salary
AU$85000 - AU$105000 per annum + (inc Super)
Contact Name
Brianna Bailey
Contact Email
brianna.bailey@talenza.com.au
Date published
20-11-2025
Job Reference
BBBH19468
Description
Location: Melbourne
Industry: Healthcare IT
Salary: 90,000 + Superannuation
Work Type: Permanent - x5 days in office
About the Role
Our client, a leading global provider in healthcare diagnostics, is seeking a Site Services Officer to join their national IT support team. This role is key to delivering high-quality onsite and remote IT support across a range of business-critical systems and technologies.
You'll be the go-to person for support across hardware, software, and network services, working closely with internal teams and external vendors to maintain IT systems across pathology, radiology, and clinical services operations.
What You'll Be Doing
- Deliver hands-on and remote support for hardware, operating systems, printers, servers, and clinical apps
- Install and configure Windows OS, Active Directory, and other enterprise services
- Troubleshoot network and infrastructure issues
- Ensure SLAs and KPIs are met via the internal ITSM platform
- Maintain system documentation and preventative maintenance schedules
- Participate in an on-call roster for after-hours support
- Travel to various sites across Australia as required
What We're Looking For
- Proven IT support experience in enterprise environments
- Strong skills in Windows Server/Desktop, AD, DNS, DHCP
- Exposure to VMware, SCCM, and scripting (PowerShell ideal)
- Excellent communication, time management, and problem-solving skills
- Valid driver's license and flexibility to travel
- Experience in healthcare or clinical IT systems (bonus!)
Why Apply?
- Work with a high-impact organisation delivering essential healthcare services
- Join a collaborative and respected internal IT team
- Ongoing opportunities for training and development
- Diverse and evolving technical environment
Apply now to support critical healthcare infrastructure while building your IT career with a purpose-driven team.