Salesforce Solution Architect - Service Voice and Einstein bot
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Description
Salesforce Solution Architect - 6-Month Contract | Higher Education Project | Sydney
- Immediate start 6 month contract $1080 P/D - 1 stage interview - Project inflight
- High-impact Salesforce implementation with Service Voice and Einstein Bots
- Exciting engagement to add to your portfolio
What's in it for you:
- Work on a high-impact Salesforce transformation with a respected partner - Salesforce Voice and Einstein bots.
- Join a collaborative, outcome-driven team delivering meaningful change in the education sector.
- Hybrid working model based in Sydney.
- Opportunity for extension beyond the initial 6 months.
Role:
I'm currently working with a leading Salesforce Consulting Partner on a major Higher Education transformation. The project is already in-flight and forms part of a broader program of work, offering a fantastic opportunity to step into a key leadership role.
They're looking for a hands-on Salesforce Solution Architect - someone who can take ownership, drive design outcomes, and confidently lead both internal teams and client stakeholders to define and document the solution.
If you thrive in complex environments and enjoy translating business challenges into scalable Salesforce solutions this would be an ideal fit
What You'll Be Doing
- Lead design sessions and guide a team of talented Salesforce designers.
- Collaborate directly with client stakeholders to shape and define the Salesforce solution.
- Document architecture decisions and ensure alignment with best practices.
- Oversee solution delivery and provide hands-on technical direction.
You will have:
- 4 + years Salesforce Solution architect experience with proven enterprise experience delivering engagements in:
- Salesforce Sales Cloud - Lead & Opportunity Management
- Salesforce Service Cloud - Case Management, OmniChannel
- Salesforce Experience Cloud - including OmniStudio
- Service Cloud Voice
- Einstein Bots
- Highly advantageous: Salesforce Education Cloud or previous engagements within the Higher Education space
- Application or System Architect certified
- Experience in managing cross-functional teams and delivering high-impact solutions.
- Exposure to DevOps, DataOps, and testing frameworks within Salesforce environments.
- Strong communication and stakeholder engagement skills