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Who are we? #Tranzformd

Tranzformd is a management consulting and program delivery company that leverages our extensive network of highly motivated, skilled and experienced professionals to deliver optimal results for enterprise business.

With our bespoke, human-centric engagement style, Tranzformd partner with ambitious organisations to achieve transformational goals.

We are passionate about transforming the consultants of today, into the consultants of the future. We empower our people to do their best work, providing exceptional training, development and mentoring programs and together, we produce world-class outputs.

As a consultancy, we work on diverse projects that offer continuous learning, dynamic client interaction, and the opportunity to impact businesses of all sizes and sectors.

Tranzformd is seeking an experienced Managing Consultant to support a complex service delivery and operating model engagement with one of our higher education clients. This role will play a critical leadership position across discovery, design, and early implementation, working closely with senior client stakeholders and leading a multidisciplinary delivery team.

The Managing Consultant will own key workstreams, shape service delivery and process outcomes, and ensure delivery quality across all artefacts. This is a hands-on role suited to someone with strong consulting fundamentals who is comfortable operating at both strategic and execution levels.

The opportunity #yourrole

By joining Tranzformd, you will be working with ASX listed companies on transformation strategies, initiatives and programs of work. This might include but is not limited to the following:

• Lead senior stakeholder engagement, including workshops, working sessions, and executive-level discussions
• Act as a trusted advisor to client leads across service delivery, operations, and transformation
• Translate complex problems into clear, structured, and actionable outcomes

Discovery & Analysis

• Lead discovery activities to define current and future state service delivery models
• Develop current and future state value chains and service blueprints
• Identify priority processes for redesign, including "day one" processes
• Assess high-level technology dependencies and constraints to inform design decisions

Design & Operating Model Development

• Design future state service delivery and operating models aligned to governance and enterprise architecture
• Develop SIPOCs, escalation pathways, and clear hand-off points between teams
• Ensure redesigned processes align with staff and student experience outcomes
• Define what "good" looks like, including urgency, sequencing, and lead times

Implementation Support

• Support the establishment of interim processes while technology dependencies are progressed
• Ensure readiness for implementation through clear documentation and stakeholder alignment

Delivery Management & Leadership

• Own and continuously refine the service delivery model and process methodology
• Develop and manage the overall roadmap, master schedule, and delivery timelines
• Create, maintain, and review all working templates and final deliverable artefacts
• Lead work packaging across squads and stand-alone functions
• Manage resourcing and allocation across workstreams
• Directly manage and coach team members (Tranzformd and client resources), including regular 1:1s and performance support

Required skills:

1. Senior stakeholder management (including facilitation of complex workshops)
2. Project management and delivery governance
3. Process and service delivery model design
4. Structured problem solving
5. Lean transformation experience
6. Cost optimisation and efficiency analysis

Required Experience:

• ~4-5 years' experience in management consulting or a similar advisory environment
• Demonstrated experience designing and implementing targeted operating models
• Strong understanding of service delivery models, process architecture, and operating model design
• Experience working in complex, matrixed organisations (higher education or public sector highly regarded)
• Proven ability to lead teams and manage multiple workstreams concurrently

Who are you joining? The #Tranzformd community

#Tranzformdawards2024

1. 6th in the Deloitte Tech Fast 50
2. 28th in the The Australian Financial Review hashtag#AFR Top 100 Fast starters

Our vision:

To bring the best, most experienced talent on the market and pair it with a relentless commitment to excellence, quality, and risk management. The goal is to consistently achieve exceptional outcomes that exceed expectations.

• Varied and Impactful Projects: At #Tranzformd you'll have the opportunity to work on diverse, high-impact projects across multiple industries.
• Accelerated Professional Development: We're committed to helping you advance your career. You'll have access to ongoing training, mentorship from our team of experts and community.
• Collaborative & Supportive Environment: You'll be part of a team that values collaboration and knowledge-sharing. We believe in learning together, solving problems, and supporting each other to deliver the best results for our clients.
• Work-Life Balance & Flexibility: We understand the importance of work-life balance. With flexible work options, you can design a schedule that works for you while delivering top-tier results for our clients.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits, and a rewarding career path with opportunities for career advancement.

If you're ready to make a difference in the world transformation and work on exciting, diverse projects, join us at #Tranzformd, a consultancy that values innovation, growth, and teamwork.