Continuous Improvement Specialist
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We are looking for a leader who leads from the front. You should be able to drive results while bringing the team along with you, eventually becoming a highly respected member of the broader Service Improvement Team. A positive, pragmatic, and resilient mindset is essential for success in this environment.
This isn't a "sit back and consult" position. We need a hands-on practitioner who is willing to roll up their sleeves and lead complex, end-to-end improvement projects. You will be responsible for everything from organisational model redesigns to deep-dive process reviews, ensuring that solutions are not just designed, but successfully embedded and owned by the business.
- End-to-End Delivery: Lead complex projects including operating model redesigns and end-to-end process reviews from problem definition through to benefits realisation.
- Training: Confidently stand up and deliver in-person training and workshops to uplift capability across the organisation.
- SME Leadership: Act as the Subject Matter Expert for Continuous Improvement (CI) and Process Improvement (PI).
- Sustainable Transition: Ensure all improvements are measurable and sustainably transitioned into the business by the end of 2027.
- Facilitation Confidence: You must be comfortable and confident delivering in-person classroom training to diverse groups.
- Practical Expertise: You hold practical qualifications in Lean, Six Sigma, or BPM and have a track record of applying them in complex environments.
- "Roll Up Your Sleeves" Mentality: A hands-on approach to delivery; you are as comfortable with high-level strategy as you are with the granular work required to get it done.
- Adaptive Mindset: You are flexible in your approach and maintain a positive, "can-do" attitude when navigating organisational complexity.
- Disciplined Delivery: A rigorous approach to project management, including scheduling, governance, and risk.
If this role sounds of interest, please apply via the link below or reach out and connect with Andrew Seng on LinkedIn.