Instructional Designer (Sales Enablement)
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Description
Competitive Salary | Permanent Position | Flexible Working
We're partnering with a fast-growing legal technology business to find an experienced Instructional Designer who can improve how its Sales and Customer Success teams are onboarded, trained and enabled.
Sitting within the Revenue Enablement team, this role will design practical, engaging learning experiences that help new employees build product knowledge, strengthen their selling skills and become productive faster.
This is an excellent opportunity for an Instructional Designer who enjoys working in a commercial environment and wants to connect learning programs directly to employee performance.
The Role
You'll take ownership of onboarding curricula and ongoing enablement programs for Sales and Customer Success teams.
Working closely with Sales, Customer Success, Marketing and Product Marketing, you'll translate complex product information and evolving go-to-market requirements into clear, engaging and actionable learning content.
Your responsibilities will include:
- Designing and continuously improving onboarding curricula to reduce ramp times
- Creating training covering product knowledge, sales processes, customer conversations and objection handling
- Developing e-learning modules, workshops, playbooks, job aids, videos and facilitation guides
- Delivering engaging live and virtual learning sessions
- Managing and maintaining enablement content through Seismic and the company's LMS
- Ensuring training materials remain accurate, accessible and aligned with product updates
- Working with subject-matter experts across Sales, Customer Success, Product and Marketing
- Using engagement data, learner feedback and performance insights to measure effectiveness
- Managing multiple learning and enablement initiatives across changing business priorities
About You
You'll be an experienced Instructional Designer or Learning Designer who understands how to turn complex information into practical learning experiences.
Sales or revenue-enablement experience would be highly regarded, but candidates from broader SaaS, technology or commercial learning environments are also encouraged to apply.
You will ideally bring:
- Proven instructional-design or learning-design experience
- Experience designing onboarding programs and structured learning curricula
- Exposure to sales, revenue or customer success enablement
- The ability to develop content across e-learning, workshops, playbooks and job aids
- Strong visual design skills and an eye for creating clear, engaging materials
- Confidence working with senior stakeholders and subject-matter experts
- Strong project organisation and the ability to manage multiple initiatives
- A practical, learner-focused approach to training design
- Experience using an LMS or sales-enablement content platform
- Exposure to tools such as Seismic, Gong, Genially or similar platforms
- An interest in using feedback and data to improve learning outcomes
Previous legal-sector experience is not required. The ability to understand a complex software product and translate it into simple, useful learning content is more important.
What's on Offer?
- Competitive salary
- Permanent, full-time position
- Highly flexible working arrangements
- Remote working available for Sydney-based employees
- Wellbeing allowance
- Reboot days and birthday leave
- Paid parental leave
- The opportunity to influence sales onboarding and enablement in a growing B2B SaaS business
- A collaborative environment with teams across Australia, the US and UK
If you're an Instructional Designer who enjoys building engaging learning content and helping commercial teams perform at their best, we'd love to hear from you.
Please note: Applicants must have full Australian working rights, as sponsorship is not available for this position.